Orsay is a bright contemporary gift gallery based in Oban, offering handcrafted pieces made by local and UK based designers and artists.
UK delivery will be charged at £1 for orders less than £7.50, and £1.95 for orders less than £15 with card only orders posted as standard mail with a proof of posting. Orders over £15 will cost £3.95 and will be sent using Royal Mail ‘Signed For’ allowing parcels to be tracked by Royal Mail with a signature required upon delivery. Packages are usually dispatched to Royal Mail within 3 working days and can be expected 5-7 working days from your order confirmation. Some larger parcels will be posted 2nd class ParcelForce.
Whist we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery or for late deliveries as a result of Royal Mail actions which are beyond our control. Please contact us at using the 'contact form' soon as possible if you do not receive your goods within a reasonable time. You will be refunded once the goods have been returned to us in good order or classified as lost by Royal Mail.
If products are returned to us as undeliverable either because of an incorrect address or because of customer failure to contact Royal Mail or collect the goods from the depot where requested, we shall refund the price of the products less delivery costs incurred by us in sending out the goods plus any additional costs charged to us by the courier company for returning the goods to us.
If the products we deliver to you are damaged or we have sent you the incorrect goods or quantity, please contact us within seven (7) days of delivery using the 'contact form'.
We will be able to offer international shipping very soon but in the meantime please get in touch using the 'contact form' for prices for international shipping and terms.
For security purposes, we cannot deliver to P.O. Box numbers