Orsay is a bright contemporary gift gallery based in Oban, offering handcrafted pieces made by local and UK based designers and artists.
The terms ‘Orsay Oban’, or ‘Orsay', or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
Payment can be made via Paypal or by credit/debit card - we accept all major cards including Visa and Mastercard Credit Cards, Visa and Mastercard Debit Cards, Visa Electron, American Express, and Maestro.
The billing address provided upon registration should match the address to which your bank card is registered. Please note that goods will not be dispatched until payment has been received.
Upon completion of your order, we will send you an order confirmation email detailing the items purchased and delivery address entered. You will also received a separate payment receipt from Paypal to confirm that payment has been made to us.
When we dispatch your order, the purchase contract has been made, unless we have notified you that we do not accept your order or you have cancelled your order.
We reserve the right to refuse an order;
We guarantee that you will be able to shop at www.orsayoban.co.uk with complete confidence. Your card details are encrypted and dealt with by Paypal and are not accessed by anyone else. We do not store payment details on the website and have no access to the payment details you enter - Paypal is used as an external payment gateway. You will receive an email confirmation from Paypal as receipt of your payment and will also receive a confirmation email from us.
Please add firstname.lastname@example.org to your safe list of email addresses otherwise our emails may end up in your spam folder.
Prices listed on the website are inclusive of VAT where applicable.
For full delivery information, please view our Delivery Information page.
Should you wish to return anything purchased on our website, we will be happy to refund or exchange a product provided it is in a fully resaleable condition, complete with original packaging and any tags or labels. Returns must be made within 14 days of purchase.
For full returns policy, please view our Returns Information page.
You may cancel and return your order within 14 working days.
Whether it be for advice about your order or an update on the order you've placed, we're happy to help. Please use our contact form on the website to ask us your questions.